If you’ve forgotten your password or need to reset it for security reasons, please follow the steps below to regain access to your Hotelwize account:

1. Visit the Sign-In Page: Open your web browser and go to https://app.hotelwize.com.

1. Select "Forgot Your Password?": On the login page, locate and click on the "Forgot your password?" link.

1. Enter Your Registered Email Address: You will be prompted to enter the email address associated with your Hotelwize account.

1. Submit Your Request: After entering your email address, click the "Request" button. This will trigger an automated email to be sent to the address you provided.

1. Check Your Email Inbox: Within a few seconds, you should receive an email from Hotelwize containing a link to reset your password. Be sure to check your spam or junk folders if you don’t see the email in your primary inbox.

1. Reset Your Password: Open the email and click on the provided link. You’ll be directed to a secure page where you can create a new password. For optimal security, choose a strong password that includes a combination of letters, numbers, and special characters.

1. Sign In with Your New Password: Return to https://app.hotelwize.com and log in using your email address and newly created password.

If you encounter any issues during the password reset process or do not receive the reset email, please contact our support team at support@hotelwize.com for prompt assistance.