Zoho Mail

Zoho Mail

Web Access

You can access your mailboxes through the website https://mail.zoho.eu/ 

Android/iOS/Desktop Apps 

  1. iOS (iphone) 
    https://apps.apple.com/us/app/zoho-mail-email-calendar-contacts/id909262651?ls=1 
  2. Android 
    https://play.google.com/store/apps/details?id=com.zoho.mail 
  3. Desktop (Windows, Mac, Linux)
    https://www.zoho.com/mail/desktop/ 

Basic IMAP settings  

This are the basic imap/smtp setup configuration settings for all email client software (Outlook, Thunderbird, Apple Mail). 

IMAP Incoming Server Settings (Recommended for Incoming server)

Incoming Server Name: imappro.zoho.eu 
Port: 993 
Require SSL: Yes   
Username: your email  
Password: your password 

SMTP Outgoing Server Settings

Outgoing Server Name: smtp.zoho.eu 
Port: 465 with SSL or 
Port: 587 with TLS 
Require Authentication: Yes 

Zoho Online Manuals 

Below you can find the Zoho online configuration manuals for imap/smtp for popular email client programs and operating systems. 

For IMAP/SMTP setup (recommended)

General IMAP Zoho setup  

Outlook for Windows Zoho Setup 

https://www.zoho.com/mail/help/outlook-imap-access.html 

To prevent duplicate Sent Items, please do the following: 
File > Account Settings > Account Settings > Double click your Zoho mail account > under "Mail settings" CHECK the box beside "Don't save copy of sent items"

Mozilla Thunderbird Zoho Setup 

Apple Mail Zoho Setup 

Outlook for Windows Zoho Setup 

Mozilla Thunderbird Zoho Setup

Apple Mail Zoho Setup

General Help Documents 

Below you can find the Zoho Online manual for the Email service, 

Alert
Alert (12 Nov 2024) - Issues of connecting Zoho Mail with Microsoft Outlook - THIS ISSUE HAS BEEN SOLVED (as of 14 Nov 2024)

Currently, some users are experiencing issues connecting Zoho Mail with Microsoft Outlook due to recent updates and configuration changes in Outlook. This includes difficulties with IMAP and SMTP connections, sporadic disconnections, and the need to frequently reset account settings in Outlook to keep Zoho Mail connected. Part of the problem appears to stem from enhanced security protocols in Outlook, which can interfere with third-party email services like Zoho Mail.

Microsoft has released updates addressing known issues within Outlook, though specific fixes for Zoho Mail integration remain limited. Some users have found temporary workarounds, such as re-authenticating accounts, or reverting to older versions of Outlook when possible, to restore stability in the connection.

Suggested actions you can take:
  1. Either generate an App Password and use it instead of the regular password.
  2. Or revert to the previous version of Outlook.
  3. Or remove the account and add it again.
  4. Or choose another client, e.g. Mozilla Thunderbird or Zoho Mail.
  5. Continue using the webmail version.


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