How can I contact Bookwize Support team?
You may contact us by phone, email or chat
In case that you would like to contact Bookwize's Support team, you can reach us through our telephone number, our email address, or the chat feature of our Control Panel.
Contact Bookwize's Support Team
Telephone Number: (+30) 210 300 5580*
Email: support@bookwize.com
Chat at https://app.bookwize.com/ControlPanel/
If you want to pre-arrange a call with our support team you can do so at http://bit.ly/bookwize-support. In that case, the call can be made through a "Teams Meeting" (the link is provided in the call confirmation email).
Chat at https://app.bookwize.com/ControlPanel/
If you want to pre-arrange a call with our support team you can do so at http://bit.ly/bookwize-support. In that case, the call can be made through a "Teams Meeting" (the link is provided in the call confirmation email).
*Support by telephone for any operational or technical issue is available from Monday to Friday 09.00'-17.00' Athens Greece local time, except Greece's Official Holidays. Off-hours, support is provided for emergency technical issues by email or chat.
Related Articles
How can I update my contact information?
Update your address, telephone number and email address In order to update your Contact details in Bookwize you have to visit Settings > Property and click on Address tab. Scroll to the Address Details and Contact sections to update your property's ...How can I create a new offer?
If you use the integration between Protel and Bookwize to update your rates, then you should create the offer in Protel, push it to Bookwize and enhance its details on Bookwize's Control Panel. Create the Offer in Protel Begin by creating the offer ...Can I update a Channel Reservation through Bookwize?
All Channel Reservations must only be updated in cooperation with each Channel As in real world, you are not permitted to make amendments online in a non-direct reservation. For any reservation through an OTA or a third party if you want to cancel ...How can I connect to OTAs?
Connect to Booking.com, Expedia, Hotelbeds and a choice of 120+ more channels In order to connect to the top Hotel Distribution Channels, such as Booking.com, Expedia, Hotelbeds, HRS, Splendia, Laterooms and choose among more than 120 other OTAs you ...I can't see a feature that you describe
Contact our team to check your user rights If you can't have access to a feature of Bookwize, then there is some restriction in your user rights. This may happen due to the subscription level of your hotel in Bookwize or due to restrictions set by ...