How can I contact Bookwize Support team?
You may contact us by phone, email or chat
In case that you would like to contact Bookwize's Support team, you can reach us through our telephone number, our email address, or the chat feature of our Control Panel.
Contact Bookwize's Support Team

*Support by telephone for any operational or technical issue is available from Monday to Friday 09.00'-17.00'
Athens Greece local time, except
Greece's Official Holidays. Off-hours, support is provided for emergency technical issues by email or chat.
Related Articles
Refund an amount that was charged by Worldline on Bookwize
Please note that despite the fact that Worldline charges can be made through Bookwize's Control Panel, the respective refunds will not be processed from within Bookwize. To issue a refund, you must handle it directly through the Worldline Extranet. ...
How can I connect to OTAs?
Connect to Booking.com, Expedia, Hotelbeds and a choice of 120+ more channels In order to connect to the top Hotel Distribution Channels, such as Booking.com, Expedia, Hotelbeds, HRS, Splendia, Laterooms and choose among more than 120 other OTAs you ...
I can't see a feature that you describe
Contact our team to check your user rights If you can't have access to a feature of Bookwize, then there is some restriction in your user rights. This may happen due to the subscription level of your hotel in Bookwize or due to restrictions set by ...
Why the available rooms are not shown?
Have you checked your Restrictions and Rates? The most common reason for not being able to see the available rooms despite the fact that you have opened availability is some disregarded restriction. Make sure that you have not set a restriction in ...
Why can't I see the rates that I have just added?
Have you double checked that you have completed all the information? If you haven't completed all the necessary information, then your rates will not be able to be shown in Bookwize or sent to the OTAs. Make sure that you have created the correct ...