Can I update a Channel Reservation through Bookwize?

Can I update a Channel Reservation through Bookwize?

All Channel Reservations must only be updated in cooperation with each Channel

As in real world, you are not permitted to make amendments online in a non-direct reservation.

For any reservation through an OTA or a third party if you want to cancel the reservation or modify it you have to contact your Market Manager and proceed to the update through their system.

Bookwize will be updated as soon as the change is confirmed in the OTA's system.

Any change that is not made through this procedure will not be submitted to the channel and will not be valid.

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