Use the Application
How-To: Restore a previously hidden offer on your webiste
To restore previously hidden offers on your website, please follow the steps below: From the left-side menu, click on Pages. Locate the page of the specific offer and open it. Click on Attributes (located on the right side column). Disable the Hidden ...
How-To: Hide an offer that is no longer valid
If an offer is no longer valid, you can either delete it or hide it for future use. To hide an offer, please follow the steps below: From the left-side menu, click on Pages. Locate the page of the specific offer and open it. Click on Attributes, ...
How-To: Copy a page
If you want to copy an existing page you should follow the instructions below: From the left-side menu, click Pages. Locate the page you want to copy. Click More (the three dots icon) on the right side of the page title. Select Copy. In the ...
How-To: Use Snapshot feature to launch a previous version of your website
If you publish your website before finishing all your changes, you will either need to wait until everything is complete to publish, or restore an older backup losing all the progress you’ve made. The Snapshot feature solves this by letting you set a ...
How-To: Change the Wording of a Field Used Across Multiple Pages
If you wish to change the text of a field that is commonly used on multiple pages (e.g. text of buttons, sections and footer titles), please follow the steps below: From the left-side menu, click on Translations. On the page that opens, locate the ...
How-To: Change the Order of Contents on a Page
If you wish to change the order of the contents on a page, please follow the steps below: From the left-side menu, click on Pages. Locate and open the page you wish to edit. On the right side, in the Table of Contents section, find the content you ...
How-To: Send OTP transactional emails from a custom email account
If your website uses Liquid and you would like to change the default email for OTP transactional emails in your loyalty program to a custom one, please follow the steps below: Contact us at support@hotelwize.com, informing us for the email address ...
How-To: Add a Contact Form on a Page
To add your contact form* to a specific page of your website, please follow the steps below: Once you have created the form, navigate to the page where you want it to appear. From the left-side menu, click on Pages, then locate and select the page ...
How-To: Create a link for a QR code
If you would like to upload a PDF file, and share it through a QR code, or if you would like to upload a file for which you would like to have a standard URL which you will use as a link or as a QR code, then follow the steps below: From the ...
How-To: Add and access media files
To upload and access media files through the Hotelwize platform, follow the steps below: Uploading Media Files Log in to the Hotelwize app using your credentials. Go to the Media section in the dashboard. Click the Upload Files button. In the Upload ...
How-to: Configure PDF URLs to use my domain
When you upload a PDF to your website's media library, the URL will default to the following structure: https://assets.builderassets.com/site-media/.... To customize the URL with your own domain, changing it to https://yourdomain.com/site-media/..., ...
How-To: Change the order of the offers on my website
To reorder the offers displayed on your website, please follow these steps: In the left-hand menu, select "Indexed Lists". Find the "Offers" list and click on it. Arrange the offers by dragging and dropping them into your desired order. Click "Save" ...
How-To: Reset my Hotelwize App Password
If you’ve forgotten your password or need to reset it for security reasons, please follow the steps below to regain access to your Hotelwize account: Visit the Sign-In Page: Open your web browser and go to https://app.hotelwize.com. Select "Forgot ...
How-To: Paste text properly
When pasting text into the content fields, avoid pasting formatting from its original source (like Word documents). This can cause inconsistencies with the website's design. To paste plain text, use the keyboard shortcut Ctrl+Shift+V (or Cmd+Shift+V ...
How-To: Get a pages' shortcode
You can obtain a pages' shortcode in two different ways. First option: On the Hotelwize App, click on Pages to view the list of pages and find the page you want. In the line of the page, click on the three dots on the right side under the Actions ...
How-To: Replace a PDF
In order to replace a PDF you will have to follow the steps below: 1. If you wish to keep the same URL (e.g for QR codes) On the left side menu, click on the Media category. Find the old PDF that you would like to replace and give the new PDF exactly ...
How-To: Add a PDF as a link on a Call to Action Button
In order to add a PDF as a link on a call to action button you will have to follow the steps below: On the left side menu, click on the Media category and click on Upload Files. On the new window that opens, in the Upload to section, choose the page ...
How-To: Change a Menu Item Title
In order to change a menu item title you will have to follow the steps below: On the left side menu, click on the Menu category and choose the menu where you want to make the change. From the Menu Editor, choose the title you would like to change and ...
How-To: Add a Menu Item
In order to add a new menu item you will have to follow the steps below: On the left side menu, click on the Menu category and choose the menu that you want to use. From the Add Menu Items column, choose the page, room or other item that you would ...
How-To: Change the order of appearance of Rooms, Offers, and Activities
We can change the order of appearance of Rooms, Offers, and Activities easily from the Hotelwize App. Login to app.hotelwize.com Navigate to your website Dashboard Select Indexed Lists from the Left Menu Select the category you want Click and drag ...
How-To: Activate a PopUp
Hotelwize websites feature a range of PopUps that can be assigned to your website pages. Add a PopUp Open Hotelwize App https://app.hotelwize.com Login to your account and navigate to your website (this is optional if you are managing more than one ...
How-To: Use QR Codes
QR Codes are a type of matrix barcodes usually including links to web pages. Hotels often uses such QR codes in marketing material or in room flyers, allowing guests to find more information about the services, facilities by scanning the QR Code with ...